Returns & Refunds policy
Refund & Return Policy — Zodiaccurate LLC
Effective Date: [Insert Date]
Thank you for shopping with Zodiaccurate LLC. We want you to be completely satisfied with your purchase. If for any reason you’re not, we’re happy to help.
30-Day, No-Questions-Asked Money-Back Guarantee
You may request a full refund within 30 days of your purchase date.
No explanation is required—just contact us within the window and we’ll process your refund.
How to Request a Refund
Email us at support@zodiaccurate.com with:
Your full name
Order number
Date of purchase
The email used at checkout
Processing Time
Approved refunds will be issued to the original payment method.
Please allow 3–5 business days for the transaction to appear on your statement (timing may vary by bank or card issuer).
Returns (if applicable to physical products)
If your purchase includes a physical product, we may provide a prepaid return label or return instructions.
Items must be returned in original condition and packaging (if applicable) unless the product arrived damaged or defective.
Once we receive and inspect the return, your refund will be processed within 1–2 business days. Banking timelines still apply (3–5 business days).
Non-Refundable/Exceptions
After 30 days from the purchase date, we are unable to process refunds.
Any stated exceptions or promotional terms at the time of purchase will apply.
Order Issues (Damaged/Defective/Incorrect)
Please contact support@zodiaccurate.com within 7 days of delivery with your order number and a brief description (photos if applicable). We’ll make it right.
Subscriptions (if applicable)
If your purchase is a recurring subscription, you can cancel anytime. Refunds for subscription renewals follow the same 30-day window from the most recent charge unless otherwise stated.
Contact
Zodiaccurate LLC
Email: support@zodiaccurate.com
ZodiAccurate
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